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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimmy Clifton

Jimmy Clifton

October 28, 2026

5  out of  5
rating by Jimmy Clifton
"Todd and his staff have been great to work with. Very responsive and timely on returning calls. Todd has always responded to any concerns I’ve had on cost and coverage! Glad I made the switch from Erie that I was with for 30 years!!"
We responded:
"Jimmy,
Thank you so much for taking time to leave us a review. I know you have plenty of options for insurance and I appreciate you continuing to let us serve you. Alway here anytime you need me!"
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Angie Rogers

October 26, 2026

5  out of  5
rating by Angie Rogers
"Love the service. I just couldn't afford it any more."
We responded:
"Hi Angie,
Thank you for leaving us a review. I'm glad you've been happy with our service but hate that we're losing you as a customer. Rates matter, and they change all the time.... We often find that once someone leaves for a lower price the rate will increase after their first renewal. Do you mind if we give you a call back in 6 months to check in and see if we can get you back and save you some money? Please let us know if there was anything we could have done to have improved our service. Thank you for your past business and we hope to win you back soon!
Todd"
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Ann Byrd

October 21, 2026

5  out of  5
rating by Ann Byrd
"Wonderful agent and staff have been with this office for many years for all my insurance needs and they have always taken such good care of me. I wouldn’t dream of changing and would recommend them to anyone"
We responded:
"Ann, I sure do appreciate you! Your family has been with my office since day 1. I thank you for your business and look forward to continuing to serve you in Tennessee!!"
Profile photo of Kaitlyn DeSilvey

Kaitlyn DeSilvey

October 20, 2026

5  out of  5
rating by Kaitlyn DeSilvey
"Todd’s team is very helpful and knowledgeable and works there hardest to give you the best quote!"
We responded:
"Thank you, Katie for taking time to leave us a review! We certainly appreciate you and the relationship we have built with you. As always, please let me know if there is anything you need. Thanks again, Todd"
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Jesus Lopez

September 18, 2026

5  out of  5
rating by Jesus Lopez
"Fantastic team at Todd’s office, Brooke and Todd are both a great team to have insure you in the Roanoke area. State Farm being represented well!"
We responded:
"Thank you for taking time to leave us a review. If there is ever anything you need from us please reach out! We appreciate your business.
Thank you, Todd"
Profile photo of Taylor Gunter

Taylor Gunter

September 18, 2026

5  out of  5
rating by Taylor Gunter
"They are super friendly and very knowledgeable. They were able to get me covered the same day and answered all of my questions. 100% recommend them to anyone needing car insurance or home insurance!"
We responded:
"Taylor, thank you so much for taking time to leave us a review. It's been fun watching you grow up and now start your family. We're always here for us if you ever need us. I appreciate you, and your family's business! Cheers, Todd!"
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ken rattenbury

September 11, 2026

5  out of  5
rating by ken rattenbury
"I called Misty to report a fender bender and within a short period of time, we were set up with a rental car and collision estimate appointment! Above and beyond great service!"
We responded:
"Hi Mr Rattenbury! Thank you for taking time to leave us feedback regarding your recent claim. Please let us know if you have any questions, or need us, as you go through the claim process. I appreciate your business! Todd"
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Debra Evans

September 11, 2026

5  out of  5
rating by Debra Evans
"Friendly helpful lower price for me than other quotes 🙂"
We responded:
"Ms. Evans, Thanks for taking time to leave us feedback. We're excited to have you as a new customer. We will always strive to be a great value for your insurance dollar! Please let us know if you need us for anything!"
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Patricia Nichols,

August 25, 2026

5  out of  5
rating by Patricia Nichols,
"Todd, Wanda, and team are truly the best at taking care of your insurance needs! I would highly recommend State Farm!"
We responded:
"Thank you for taking time to leave us a review, Trish! We love having Wanda here with us!!!"
Profile photo of Matthew Slough

Matthew Slough

August 20, 2026

5  out of  5
rating by Matthew Slough
"Misty was incredibly helpful with everything. The team is very knowledgeable and always willing to go the extra mile!!"
We responded:
"Thank you, Mr. Slough! We certainly do appreciate your business. Please reach out if there is anything you ever need from us."
Profile photo of Liz Witcher

Liz Witcher

August 18, 2026

5  out of  5
rating by Liz Witcher
"Misty is awesome every time I call. They answer right away and work hard to get the job done. Best customer service out there!"
We responded:
"Liz, thank you for taking time to leave us a review! I'm glad to hear of your great interactions with Misty. She's been in customer service for a long time and really enjoys working with our customers! We appreciate your business!"
Profile photo of Erin Gendron

Erin Gendron

July 28, 2026

5  out of  5
rating by Erin Gendron
"Todd Selkirk has served the Walker family well with our insurance needs the last 6 years. We highly recommend him to anyone!"
We responded:
"Thank you for your feedback! Please let us know if you ever need anything from us. I appreciate your business!!"
Profile photo of Jesse Hanson

Jesse Hanson

July 28, 2026

5  out of  5
rating by Jesse Hanson
"No one likes insurance but I do like Todd and the service Todd and his team provides. Top tier."
We responded:
"I love it! Thanks for taking time to leave us feedback, Jesse! I'm always here to serve you and your family. Please let me know if there is ever anything you guys need."
Profile photo of Christopher Collins

Christopher Collins

July 27, 2026

5  out of  5
rating by Christopher Collins
"As a business owner client for several years now, Todd and Misty have been there for us every step of the way. They're always quick to respond to emails, phone calls, and requests. I can't count how many Certificate of Insurance requests I've made and have promptly received. Just received a quote for all of our personal vehicles, toys, and homeowners and we'll be clients on the personal side of it starting in September. Can't go wrong with great customer service and rates!"
We responded:
"Chris, thank you so much for the kind review! We really do love our customers, especially when they are bringing SMOOSHED ice cream sandwiches... We're proud to support your business and are grateful for your support of ours! "
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pam towe

July 27, 2026

5  out of  5
rating by pam towe
"Todd and Misty were super knowledgeable and efficient getting a Renters Policy drawn up SAME afternoon for my son who will be in his 1 st apartment at VA TECH ! All of our parameters were met and the price was awesome!! I would highly recommend this office. I have known Todd since we were kids and now have a new friend in Misty!

I work in retail pharmacy and good customer service, knowledge , honesty, and efficiency are truly hard to find these days! We will look into future endeavors with this group! They are the full package!

Thanks so much!!
Pam Towe"
We responded:
"Pam, thank you for our wonderful review! Thank you for trusting my office to help take care of this big move for your son. We are always here if we can help out in any way!!"
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Beth Allen

July 27, 2026

5  out of  5
rating by Beth Allen
"We have always received excellent service at State Farm insurance!!! We appreciate the care, concern and skill of our local agents!!"
We responded:
"Thank you, Beth! We appreciate your business. Please know, we're just a phone call away if you ever need us!"
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Jaxon Aronson

June 30, 2026

5  out of  5
rating by Jaxon Aronson
"Excellent quality service"
We responded:
"Thank you, Jaxon! I appreciate you and the entire Aronson family! I look forward to working with you and your wife for many years to come. Please let me, or my team, know there is ever anything we can do for you!"
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Grace McCloud

June 26, 2026

5  out of  5
rating by Grace McCloud
"Brooke was very helpful and organized. All my questions were answered, and I was go to go in no time!"
We responded:
"Thank you for sharing your experience with our office. Please reach out to us at any time if there is anything we can do for you! We appreciate your business!!"
Profile photo of Ginger West

Ginger West

June 22, 2026

5  out of  5
rating by Ginger West
"Great customer service! Staff is always pleasant, available to answer questions and go over policies. They take the time to get the right coverage for our needs without adding unnecessary coverage, that alone is reassuring. Special thanks to Misty for her help with our policies. Trustworthy company"
We responded:
"Thank you, Ginger! I appreciate you sharing your feedback with us. We always want to do things the right way, no exceptions!! Please let us know if there is ever anything you need from us. I appreciate your business!"
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Tina Burks

May 29, 2026

5  out of  5
rating by Tina Burks
"Excellent customer service!"
We responded:
"Thank you! You know I have the best team members you can find!! :o) I appreciate your business!"
Profile photo of Liam Fox

Liam Fox

May 28, 2026

5  out of  5
rating by Liam Fox
"Todd’s office made it so easy to sign up and gave me very competitive prices for my auto insurance and renters insurance. They are all such nice people and I look forward to working with them in the future!"
We responded:
"Liam, Thank you for taking time to leave us a review! I appreciate you allowing us to help you with your insurance needs. Building relationships with our customers is so important to us. Please let me know if there is anything we can do for you. Thank you for your business!"
Profile photo of Michael Morrison

Michael Morrison

May 28, 2026

5  out of  5
rating by Michael Morrison
"Todd is an honest, reliable, and overall outstanding insurance agent. I have been under contract with him for 8+ years and the only way I would consider a change is if I happened to move to a state not under his license. Pricing is great! Communication, whether through office staff, or Todd himself, is great! I can tell Todd genuinely cares about his clients, like me, in every conversation I have had with him! Couldn’t recommend him more! You can tell Todd loves what he does, and I love knowing I am insured through Todd Selkirk!"
We responded:
"Michael, Thank you for taking time to leave us a review. I appreciate you and your family's support over the years. I think the thing I love about my job, the most, is building relationships with good people like you. Please don't ever hesitate (and I know you won't) to reach out if you need anything! Thank you for your business!"
Profile photo of Noah Johnson

Noah Johnson

May 28, 2026

5  out of  5
rating by Noah Johnson
"Todd was super helpful and great to work with!"
We responded:
"Noah, Thank you for your review! I appreciate you and your family."
Profile photo of Tanner Selkirk

Tanner Selkirk

May 28, 2026

5  out of  5
rating by Tanner Selkirk
"In a world where everything has gone AI and the human element has been removed, it’s nice to have a real person to talk to whenever I have questions about my insurance. Todd and his team truly care about helping people, and I would recommend them to anyone I know."
We responded:
"Thank you, Tanner for taking time to leave us a review. We really do care about our customers.... it's what brings us back to the office each day! Please let me, or my team, know if you ever need anything! Thank you for your business!"
Profile photo of Kelly Ginter

Kelly Ginter

May 15, 2026

5  out of  5
rating by Kelly Ginter
"Misty is so easy to work with and is always ready and willing to help whenever we have a question or are adding a vehicle to our policy. We have never had a negative experience with the Todd Selkirk office and would recommend them to anyone!"
We responded:
"Hi Kelly! Thanks so much for taking time to leave us a review. I'm blessed to have a wonderful team that really cares about our customers. Please let us know if there is ever anything you need! Thank you for your business!"