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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pam towe

July 29, 2025

5  out of  5
rating by pam towe
"Todd and Misty were super knowledgeable and efficient getting a Renters Policy drawn up SAME afternoon for my son who will be in his 1 st apartment at VA TECH ! All of our parameters were met and the price was awesome!! I would highly recommend this office. I have known Todd since we were kids and now have a new friend in Misty! I work in retail pharmacy and good customer service, knowledge , honesty, and efficiency are truly hard to find these days! We will look into future endeavors with this group! They are the full package! Thanks so much!! Pam Towe"
We responded:
"Pam, thank you for our wonderful review! Thank you for trusting my office to help take care of this big move for your son. We are always here if we can help out in any way!!"
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Amanda Johnson

July 23, 2025

5  out of  5
rating by Amanda Johnson
"Todd is wonderful to work with and always has his customers best interest in mind."
We responded:
"Thank you for taking the time to share your thoughts! I appreciate your business. :)"
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Ken Tucker

July 20, 2025

5  out of  5
rating by Ken Tucker
"I’ve been with Todd Selkirk’s State Farm agency with my home and cars for two decades - he truly is a good neighbor and has went over and beyond helping with any issues or claims that have occurred"
We responded:
"Ken, thank you for taking the time to share your thoughts! I appreciate your business and thank you for putting your trust in me!"
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Rachel Vassar

July 14, 2025

5  out of  5
rating by Rachel Vassar
"I have been insured with Todd Selkirk’s office for the last 20 years and they show professionalism and are always very quick to respond to my needs. I only trust Todd Selkirk’s agency with my safety."
We responded:
"Thank you, Rachel! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. I'm always here to help!"
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Josh Mills

July 12, 2025

1  out of  5
rating by Josh Mills
"Absolutely terrible experience. Avoid this agency and State Farm at all costs. Todd Selkirk’s office is quick to sell policies but fails miserably when it comes to support or knowledge during the claims process. When you actually need help, they pass you off and take zero accountability. The staff often doesn’t even understand the policies they’re selling, and when you ask for specifics, you’re met with vague answers or told to call someone else. To make matters worse, State Farm insists on using a third-party company paid directly by them to evaluate damages. Despite my multiple offers to provide a neutral and unbiased assessment through a licensed contractor of my choosing, they absolutely refused. It’s obvious they don’t want fairness they want control over the outcome. This isn’t just unprofessional, it’s dishonest. If you’re thinking about trusting this agency or this company with your home or livelihood, don’t. They’ll gladly take your premiums, but when something goes wrong, you’re on your own."
We responded:
"Thank you for taking my call this morning. My team and I try hard to provide our customers with excellent service and I'm sorry you felt we came up short. As I mentioned I'm more than happy to reach back out to claims and to our local manager to see if we can get it reviewed by another set of eyes. Please know I appreciate your business and that I will do everything in my power to help get you a positive resolution. "
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Elliott Mills

April 9, 2025

5  out of  5
rating by Elliott Mills
"Very friendly and knowledgeable staff. Highly recommended 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melissa Pegues

June 21, 2023

5  out of  5
rating by Melissa Pegues
"Amazing service!!!10 out of 10!!!"
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Jack

December 2, 2021

5  out of  5
rating by Jack
"Trustworthy"
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Steve McGarry

June 28, 2021

5  out of  5
rating by Steve McGarry
"Todd is hands down the best insurance in Botetourt area!"
We responded:
"Steve, Thank you so much! I appreciate you!"
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Melissa Pegues

March 17, 2021

5  out of  5
rating by Melissa Pegues
"Always the best!!!"
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Vickie Lecher

February 14, 2020

5  out of  5
rating by Vickie Lecher
"Rhonda is the best. Thank you"
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Whitney Morris

January 9, 2019

5  out of  5
rating by Whitney Morris
"Very Supportive and Knowledgeable!"